Different kinds of mandatory fields

One of the most frustrating experiences for the user is spending a lot of time filling in a complicated and boring form and then losing all the entered data because of a network or electrical fault.

In every single form on the platforms, the user will find two different types of mandatory fields. The red ones need to be completed to be able to submit the form, the blue ones (usually essential) are needed to save the form at different stages of completion.

A copy of every form started will be saved and is always available in a special private area. The submitted forms will always be visible as well even if they are not editable anymore. By accessing the personal area, every user can monitor the status of every single request sent through the platform. E-mail notifications will be automatically sent every time the status changes or every time an amendment or additional information/action by the user is required