Inter-departmental communication

The platform includes an advanced notification system and a workflow. The two components make the software suitable to manage complex online services, as the ones that even if are provided by one single department involve many different offices or organisations.

That's the case of the services for the enterprises, like, for instance, the digital service to get the authorisation for the opening of a new shop.
The Egov platform allows municipalities to both manage the communication flow among different departments and between different organisations, such as police, envirmental services etc.. At the same time the platform allows officials to monitor the flow of every single procedure at any time.

This tool makes easier and quicker to indentify where the problem arose every time a user can't get a service that is due, or every time the response arrives later than expected.